Legal Agreements

1. General information
This document discloses the possibilities of using your account and the terms of such use, which together with our PRIVACY POLICY constitute a legal agreement between the Principal (you) and Academic Finance Company (us).
You may obtain more information by reading the WEBSITE TERMS of use of our website. They are informative for you and do not form part of the agreement with you.

2. Account opening
Torsim account can only be opened by a legal entity.
When opening an account:

  • you confirm all your authority to conclude an agreement and fulfill obligations under it;
  • we have the right to request the necessary information about you and the authorized persons, acting on your behalf and in your interests.

3. Payment Information
You may get access to your account within six years after its closure. Information will be provided without changes.
It is important for us that you be timely notified of all information with your account. You will be notified by email about new information to your account.

Communication with you
Information can be transmitted by email. Make sure you check your email regularly.
As a rule, we communicate in English.

Keep us updated
We urge you to notify us in a timely manner of any changes in your data in order to eliminate any outdated and irrelevant information about you.
If necessary, we have the right to request additional information from you.

4. Consequences of account closure
Within six years from the moment your account is closed, you may contact our customer support at vs@acfc.ru with a request for the issuance of all your information.

5. Data security
Information transmitted by you is not disclosed and is not transmitted to other persons.

6. Data safety
We are taking all possible measures to ensure the security of your data.
We also strongly recommend that you refrain from actions that threaten the security of your data and keep the data under reliable protection.

7. Lodging a complaint
In providing our services, we try to take into account all the needs and wishes of our clients, but if you have a complaint about the quality of our services, please let us know. We will take all measures to rectify the situation.
You also have the right to file a complaint by emailing us at vs@acfc.ru
In the complaint you must provide the following information about you:

  • name;
  • phone number and email address associated with your account;
  • when the problem arose;
  • your wishes for resolving disagreements.

We will notify you by email of the consideration of your complaint.
If you want to talk about another problem concerning you, you can contact us by email. You may be required to provide the information above.

8. Contract validity
The agreement will be valid until one of the parties to this agreement expresses a desire to terminate it.

9. Suspension and Closure
The closure or suspension of your account may be carried out by us in exceptional cases if:

  • you are behaving fraudulently;
  • the information you gave us is false;
  • you owe us money;
  • if your use of your account may harm our reputation.

Upon termination of your account and termination of the agreement, other agreements concluded by you with our participation may be terminated.
For more information, please contact us by email.

10. Modification of conditions
If we add a new service we’ll inform you about the new service before you use the service if the new service doesn’t change these terms and conditions.
We may change an existing service prior to that change comes into effect.
We’ll inform you by email 30 days before we make amendments. You must inform us of your decision to close your account before the changes take effect.

11. Liability limits
We are not liable for any losses or expenses that you incur as a result of legal or regulatory requirements, or unexpected events that arise out of our control and not through our fault, including those that interfere with our fulfillment of our obligations under the agreement.

12. Permission to processing
Information about you is necessary for us to provide the full range of our service. You can find out more about how we use your information in our PRIVACY POLICY.

13. Agreement with you
The validity of this agreement extends exclusively to the parties that have concluded it (us and you).

Applicable legislation
The agreement is governed by the laws of Russia.

Agreement language
The terms and conditions must be written in English. The translation into another language is for reference only.

Litigation
Any legal action in connection with the agreement will be under jurisdiction of the courts of Russia.